Manual Unlock Service
If your Knocki device is linked to another account and the previous owner can't be reached, our engineers can manually unlink your device for a $7.99 fee. This includes verifying the device is no longer being used by the previous owner, deleting old data, and updating firmware.
Please allow one business day for processing.


Manual Unlock Service
If your Knocki device is linked to another account and the previous owner can't be reached, our engineers can manually unlink your device for a $7.99 fee. This includes verifying the device is no longer being used by the previous owner, deleting old data, and updating firmware.
Please allow one business day for processing.