Manual Unlock Service
If your Knocki device is linked to another account and the previous owner can't be reached, our engineers can manually unlink your device for a $7.99 fee. This includes verifying the device is no longer being used by the previous owner, deleting old data, and updating firmware.
Please allow one business day for processing.
![Manual Unlock Service](http://knocki.com/cdn/shop/files/unlocktheknocki_{width}x.png?v=1708980170)
![Manual Unlock Service](http://knocki.com/cdn/shop/files/serialinstructions_{width}x.png?v=1708980170)
Manual Unlock Service
If your Knocki device is linked to another account and the previous owner can't be reached, our engineers can manually unlink your device for a $7.99 fee. This includes verifying the device is no longer being used by the previous owner, deleting old data, and updating firmware.
Please allow one business day for processing.